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Washer Disinfector Servicing and Maintenance

Keeping breakdowns to a minimum and performance to a maximum is vital to critical equipment such as washer-disinfectors. LTE is a fully qualified and well-respected service provider in this field.

LTE’s specialist maintenance services and contract cover offer reliability and peace of mind built on many years of experience as laboratory and medical equipment suppliers.

Whether it’s validation testing, regulatory inspection, service or repair of medical washer disinfector equipment in CSSD and HSDU facilities or the servicing of laboratory applications, we provide a thorough, tailormade service to suit our customers’ needs and requirements.

Under our service agreements and maintenance contract cover we provide a nationwide team of highly skilled HTM and UKAS qualified engineers for both periodic visits and out-of-hours response.

Engineers are backed by our team of technical advisors and admin personnel who are on hand to offer customer support and expertise over the phone or in response to online queries.

LTE Service Centre engineers test, inspect and repair all manufacturers equipment and we are the exclusive UK distributor and service provider of KEN Hygiene Systems.

As proud partners of KEN Hygiene – a leading Danish manufacturer of economically-friendly and sustainable washer disinfectors – LTE Service Centre engineers undergo annual KEN training to ensure they are equipped with the most up-to-date knowledge.


Benefits Of Servicing

Washer disinfectors are critical to the function of CSSDs/HSDUs and laboratories.

This equipment has a huge part to play in infection control and therefore it is essential it operates correctly and efficiently at all times.

Costly downtime due to faults and breakdowns can be dramatically reduced through washer disinfector servicing and preventative maintenance.

Regular service is vital to maintaining optimal performance and equipment lifespan, while testing ensures that it is operating accurately and safely and is fully compliant with HTM or UKAS guidelines.

Washer disinfector servicing and maintenance needs to be carried out in accordance with the manufacturer’s instruction and validated annually.


LTE Service Engineers servicing KEN washer Disinfectors

What We Provide

LTE supply, service, test and repair equipment in both medical and laboratory settings within healthcare, pharmaceutical, academia, veterinary and food manufacturing.


Medical applications

Under our medical washer disinfector equipment installation service agreements, we provide HTM-qualified engineers to carry out a range of testing and maintenance services including:

  • Quarterly and annual site visits to service and test to HTM standard
  • Callouts and customer service support


Laboratory applications

LTE’s laboratory washer disinfector servicing and maintenance contract – undertaken by UKAS qualified engineers – helps to safeguard equipment reliability as well as performance through a series of extensive checks and inspection processes.

Alongside annual servicing, periodic testing, inspection, repairs and callouts, our customers benefit from:

  • Expertise and knowledge across all washer disinfector manufacturers
  • Annual KEN Hygiene manufacturer training
  • Access to the UK’s sole source and supply of KEN washer disinfector parts
  • On-call UK coverage
  • Critical and recommended spares to support equipment emergency callouts

Fully comprehensive packages including parts and breakdowns are available on request

Help and Support

If you would like to discuss setting up a washer disinfector service and maintenance contract, give our friendly and knowledgeable Service Centre team a call on 01457 876 221

Choose service and support you can rely on

Choosing the right company for washer disinfector servicing and maintenance is a key decision – almost as important as the initial equipment purchase decision itself.

It’s vital that your equipment is cared for and maintained to the highest standards throughout its lifespan.

With 75 years’ experience in manufacturing and supplying medical and laboratory equipment LTE not only provide the knowledge and expertise – customer service and satisfaction are paramount too.

When it comes to reliability, flexibility and tailored made servicing and maintenance plans, we offer unrivalled and highly competitive cover.


Key Features

KEN exclusive service provider
We are the UK’s sole source and supply of KEN washer disinfector parts and our engineers undergo annual KEN training to ensure their knowledge of the machines is up-to-date
ISO 9001, ISO13485 and ISO17025 (UKAS) Accredited
We are fully accredited to all the required standards giving peace of mind that any work carried out will be completed to the highest standards
Nationwide Call Out
With over 16 service engineers based nationwide we can provide complete coverage across England, Wales & Scotland
Detailed Engineer Reports with each visit
Following servicing & testing our service engineers will provide a full report of the works carried out

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    LTE Scientific

    LTE Scientific