Important information

As a key supplier to the NHS, PHE and other critical life science sectors during the Covid-19 crisis, LTE is committed to ensuring the uninterrupted supply of its sterilization, decontamination, as well as laboratory thermal equipment including incubators, ovens and drying and solution/blanket warming cabinets.

Our UK production site remains fully operational and can offer some products from stock or on shortened lead times. Our Service Centre is continuing to operate a UK-wide team of engineers to carry out a full range of maintenance, service and testing to UKAS and HTM guidelines on both LTE and non-LTE brands of laboratory autoclaves, porous load sterilizers and washer-disinfectors.

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Service and Maintenance

Service & planned preventative maintenance of your equipment

It is important that your equipment is regularly maintained, as this can often reduce the frequency of breakdowns and ensure maximum performance.

LTE’s Service Centre employs a nationwide team of skilled and qualified engineers, who are supported by dedicated technical and administration staff at our head office.

We offer a large range of repair and maintenance services on most makes and models of autoclaves, sterilizers, washer disinfectors, endoscope drying/storage cabinets, environmental rooms and other thermal equipment such as ovens and incubators.

LTE can provide service contracts tailored to meet our customer’s individual needs. Contracts range from providing routine periodic service to fully comprehensive contracts which would incorporate breakdown cover, parts and training.

Periodic testing, quarterly or annually, can also be incorporated as part of the contract and is carried out in accordance with recognised industry standards.

LTE is accredited to the latest versions of ISO 9001, ISO13485 and ISO17025 (UKAS), and our engineers are fully qualified to carry out testing to HTM 01-01 parts C & D and UKAS.

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Spare Parts

All replacement parts are manufacturer guaranteed, and LTE stocks all routinely used components, and our engineers carry a large inventory of spare parts. Maintenance work is carried out as per manufacturer’s recommendations.

Technical Support

LTE has a dedicated technical support team who are available during office hours to provide technical assistance to our customers on both equipment and application based queries. Contract customers have free access to our technical staff.

Discount for Contract Customers

Our contract customers receive a discount on parts and labour.

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Service and Maintenance

Service & planned preventative maintenance of your equipment